1. Purpose of Position

To provide rehabilitative services to consumers with mental illness, in the form of instruction, support, and assistance for the purpose of promoting psychiatric stability, social competencies, personal and emotional adjustment, and independent living skills.

  1. Primary Functions and Duties

  2. Provide Mental Health Rehabilitative Services

– Facilitate intake meetings

– Provide direct skills with the client’s involvement

– Develop a Recovery goal, Rehab goal, and Objective with client

– Utilize Illness Management and Recovery (ARMHS)

– Practitioner will engage in outside ongoing education and continuing education required to maintain their position

– Provide parent management training

– Use motivational interviewing skills

– Facilitate CBT skills with consumers

– Make weekly phone calls to appropriate providers

– Prepare History for Diagnostic Assessment

– Provide confidentiality

– Coordinate services with county case managers, family/guardian of client, work personnel, medical personnel, etc.

– Participate in professional meetings and workshops

– Develop therapeutic relationship with team and consumers

– Perform other duties as assigned

  1. Documentation

– Maintain client files, update client files, update treatment plans quarterly, do all required documentation, and registration form as specified in department of human services guidelines.

– Complete accurate case notes on individual, family and group skills for each billable unit.

– Prepare written reports and state mandated paperwork

– Complete case notes in session

– Secure car files

– And other duties as assigned

  1. Provide Community Bases Services

– Must have current driver’s license in good standing

– Have comprehensive auto insurance

– Maintain own reliable transportation

– Provide services in various billable locations

– Maintain staff and professional relationships with consumers and their individual community and property

  1. Public Relations/Networking/Liaison

– Responsible for the reputation and public image of the agency

– Develop and maintain positive working relationships within the community

– Refer clients to other professional as needed with supervisor approval

– Communicate with other providers involved

– Practitioner will educate self on community resources

– Have knowledge of all agency programs

  1. Insurance/County/3rd Party Payers

– General knowledge of 3rd party insurance coverage and benefits

– A working understanding medical billing

– Maintaining accurate and current billing information on each consumer

– Communicate with billing office if any changes

  1. And Other Duties as Assigned

III. Scope of the Position

The Mental Health Practitioner will report to a designated supervisor. The Practitioner will provide services that are rehabilitative and enable the client to develop and enhance psychiatric stability, personal and emotional adjustment, social competencies, community skills, and independent living skills.  The Practitioner will support the client in strengthening skill areas needed according to their treatment plan.

The practitioner is responsible for basic cleanliness, and maintaining of the program site and contents within site (office equipment).

The agency provides services to clients in the metro area.  The number of clients served by each practitioner varies by the type of case and intensity of services provided.  The agency provides services to adults.

  1. Qualifications

 (1) Holds a bachelor’s degree in one of the behavioral sciences or related fields from an accredited college or university and:

(i) Has at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness; or

(ii) is fluent in the non-English language of the ethnic group to which at least 50 percent of the practitioner’s clients belong, completes 40 hours of training in the delivery of services to persons with mental illness, and receives clinical supervision from a mental health professional at least once a week until the requirement of 2,000 hours of supervised experience is met;

(2) Has at least 6,000 hours of supervised experience in the delivery of services to persons with mental illness;

(3) Is a graduate student in one of the behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training; or

(4) Holds a master’s or other graduate degree in one of the behavioral sciences or related fields from an accredited college or university and has less than 4,000 hours’ post-master’s experience in the treatment of mental illness.

OR:  speaks fluent Somali language

ARMHS experience highly preferred but not required.

 Skills and Abilities

– Be able to function independently, interact with, and relate to a variety of individuals

– Written and Verbal skills are necessary to function effectively

– Practitioner must be able to act in a manner that encourages change and provides a positive and support atmosphere.

– Practice effective decision making

– Create professional reports

– Handle crisis situations and follow through of supervisor’s directives

– Identify client needs and treatment plan goals

– Work with culturally diverse populations.

– Basic computer skills required

– Must be able to understand and communicate the English language

– Must be able to use and maintain a daily schedule

VII. Physical Work Requirements

The candidate must be able to hear and speak English clearly in order to assess and provide services to the consumers.  It is expected the candidate be awake and alert throughout the duration of his/her time at work. Some level of physical activity may be required. The candidate must be able to move frequently and attend various functions within the community.  Candidates must be able to drive their vehicle safely and in accordance to Policies and Procedures.

Direct Service Professional

Job purpose

As a Direct Support Professional (DSP) you will be involved in client day to day living, assisting with daily activities, personal cares and meals. You will also be responsible for household duties, medication administration and the documentation of goals and procedures. As you may be driving clients to and from work and to various community activities, you need to have a valid driver’s license and good driving record. Lifting may be required.

Core Essential Duties and responsibilities

  • Ensures individuals’ health, safety and welfare, enhances the quality of individuals’ lives, and supports community inclusion.

  • Participates in the development and implementation of each individual’s Support Plan.

  • Provides supervision as determined in the individuals’ support plans.

  • Participates in the implementing of all program plans designed to enhance the individual’s social, emotional, cognitive, physical, and independent living skills.

  • Assists individuals in the development of appropriate behavioral, social, money management, housekeeping, hygiene, and other skills necessary to reach their highest level of potential.

  • Adheres to Department of Public Welfare Regulatory requirements.

  • Administers medication and treatment as permitted under regulations.

  • Completes and updates all daily, weekly and monthly records, reports, logs, casework notes, administrative paperwork, fiscal reports, and medical records in an accurate, timely, and professional manner.

  • Collaborates and cooperates with involved agencies, family members, and other service providers; participates in meetings and provides relevant information.

  • Transports individuals in personal and/or company vehicle for community outings or scheduled appointments.

  • Responsible for individual’s work related personal and financial transactions.

  • Works independently with minimal supervision in field location assignments.

  • Ensures that the worksite is safe, comfortable, well maintained, and free from hazards.

  • Provides coverage in emergency situations.

  • Performs other duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs):

  • Knowledge of acceptable social work, and interpersonal behavior.

  • Knowledge of computers and Microsoft software products.

  • Ability to understand and relate to persons with disabilities.

  • Ability to learn to identify symptoms associated with mental health diagnosis and to learn to apply interventions when symptoms occur.

  • Ability to pass the Medication Administration Course and administers medications in compliance with regulation and Reihan policy.

  • Ability to learn and apply positive methods to modify behavior.

  • Ability to maintain information in a confidential manner.

  • Ability to apply the principles of “Everyday Lives “and Self Determination.

  • Ability to observe and assess the needs of individual Ability to maintain professional and respectful interaction with individual and co-workers.

  • Ability to organize, prioritize and multi-task work assignments.

  • Ability to work alone with minimal supervision.

  • Ability to perform first aid/CPR.

  • Knowledge and the ability to utilize good listening skills and comprehend verbal instructions given in English.

  • Ability to read and comprehend instructions written in English


Applicants must have a strong desire to support individuals with disabilities.  

  • High school diploma or equivalent

  • Valid driver’s license and clean driving record

  • Personal vehicle to transport individuals to appointments and outings

  • Auto insurance for the vehicle you drive

  • Ability to pass DHS background check and criminal background check

  • Strong computer and keyboarding skills

  • Strong communication skills

  • Must have physical ability to lift and transfer individuals and perform required physical interventions with potentially aggressive individuals

  • Availability to work days, evening & weekends – based on client availability

 Preferred Qualifications

  • Previous DSP or CNA experience

  • Coursework or experience in psychology, social work, or social services

  • Behavior modification experience in deescalating verbally and physically aggressive individuals

Physical requirements

Physical Demands Lift/Carry Push/Pull                                  Reach up Constantly   

Stand Frequently                                                                              Climb Stairs Frequently

Walk Constantly                                                                               Squat or Kneel Frequently

Sit Occasionally                                                                                Bend Frequently 

Reach Outward Constantly                                                     Ability to lift at least 20lbs 5lbs

If you are interested. Please email your resume to: